JJ Barnett
★★★★★ January 13, 2025
Hello. This note is a little tardy but better late than never. Our experience with CityPets614 has been positive all around. From the vets, receptionists, technicians and support staff, we have nothing but good things to say. Let me explain.
We’re far from home here in Columbus. For the past six years my wife worked as a travel nurse and we moved from city to city every three to six months, crossing the country several times, finally landing in Columbus a year ago for family reasons. Our pup Reese was nine when we started, a reluctant traveler who never took to driving but always game for new adventures - his first was mastering stairs - an obstacle he’d never encountered at our desert home in Arizona. In those six years he walked with us along beaches in Monterrey, Big Sur, Santa Monica, south Florida and the rocky coasts of northern Maine; tramped through the redwoods in California, the forests of New Hampshire, Vermont, eastern North Carolina and the ponderosa high country of Arizona; we explored the Canyonlands of southern Utah, the Mojave desert in Nevada; strolled the empty streets of LA during Covid, and swam in the Colorado below the great dams. He was a constant companion, a comforting presence, a big joyful personality in a little dog.
He started slowing down a little over a year ago. His eyes grew cloudy and his energy waned. His interest in walking declined and more and more of his days were spent sleeping. Steroids helped after he was diagnosed with lymphoma but that too was temporary. Soon his appetite soured and he could no longer keep his food down. On Christmas Eve we made the decision.
In our time in Columbus we've been fortunate to find CityPets. For the previous thirty years we’d had the same vet for our horses, goats, cats, dogs, etc. Even on the road, we’d make sure to swing by Tucson once or twice a year so he could see Reese. We couldn’t imagine being comfortable with any other vet. We were wrong. From the first time we took Reese to CityPets we were warmly welcomed and impressed with the service and attention to detail. This was reinforced with repeat visits and the easy access we had when calling with questions. On that last day we were a mess and I can’t overstate how much we appreciated the kindness extended to us by all the staff we encountered. They helped make a miserable day more bearable. We can’t thank you enough.
We’ve always lived on remote properties with acreage. Our country vet would come to the house if necessary and when our companions passed we’d lay them to rest under the shade of a mesquite or palo verde. In Columbus, we had no place for Reese and that thought broke my heart. Here, CityPets helped us out again by connecting us with "Forever Friends", another organization for which we have high praise. So, thank you again.
Jim & Wendy Barnett
Owner reply: Dear Jim and Wendy,
Thank you so much for taking the time to share your experience with CityPets614. Your words truly touched our entire team. Reese sounds like he was an incredible companion, full of adventure and love, and we feel honored to have been part of his journey, even for a short time.
We can only imagine how difficult it must have been to say goodbye to your sweet boy after so many years of companionship and shared adventures. It means so much to us that we could provide the care and support you needed during such a challenging time. We are glad to know our team was able to offer some comfort and kindness to make that heartbreaking day a little more bearable.
Your story of Reese's adventures brought smiles and tears to us—what a life full of love and exploration he shared with you. From the beaches of Monterey to the forests of New England and beyond, Reese clearly lived an extraordinary life. You gave him the world, and his joy and loyalty were a testament to the love you shared.
Thank you also for mentioning "Forever Friends." We are grateful to have partnered with them to provide the dignified care and remembrance Reese deserved.
Please know that we are here for you whenever you need us, whether it’s for future pets or just a warm and understanding ear. We hope you find comfort in the countless beautiful memories Reese gave you and in knowing he touched the hearts of so many.
With deepest gratitude and sympathy,
The CityPets614 Team
EEmma Hill
★★★★★ December 12, 2024
John the groomer always does a great job with our dogs. I know they are in good hands! I highly recommend city pets for your grooming needs!
Owner reply: Dear Emma,
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with John and our grooming team. He takes great pride in ensuring every pet feels safe, comfortable, and cared for during their visit.
Your recommendation means the world to us, and we’re so happy to know your dogs are in good hands and looking their best after their grooming appointments. If there’s ever anything we can do to make your visits even better, please don’t hesitate to let us know.
We look forward to seeing you and your pups again soon!
Warm regards,
The CityPets614 Team
SScott Lowe
★★★★★ September 10, 2024
We were able to get in the same day with no issues. Everyone there was friendly. You can tell they really care.
Owner reply: Dear Scott,
Thank you for your kind words! We’re so glad we could accommodate you the same day and that you had such a positive experience with our team. We genuinely care about every pet and their family, and it’s wonderful to hear that it shows.
If there’s ever anything else we can do for you, don’t hesitate to reach out. We look forward to seeing you and your furry friend again!
Best regards,
The CityPets614 Team
MMegan Dye
★★★★★ September 9, 2024
I can't say enough good things about CityPets!!! My dog had a VERY bad experience with another groomer as a puppy and since, it has been a nightmare any time he needs to be groomed because the poor guy is just so scared. Every single member of the CityPets staff has been kind and patient with us. While Zeus still isn't happy about being groomed, it's a much better (and safer) experience now that we go to CityPets. Special shout out to groomers Taylor and John who have been amazing to work with. Taylor has given me actionable steps to work on with my dog at home to make the process easier and most importantly safe for Zeus. Bottom line, if you're looking for expert and kind care/grooming for your "furbaby", this is the place to go!
Owner reply: Dear Megan,
Thank you so much for sharing your story and leaving such a thoughtful review! It means the world to us to know that Zeus is feeling safer and more comfortable with each grooming visit. We understand how challenging it can be for a pet to overcome past experiences, and we’re so proud of Zeus (and you!) for the progress he’s made.
Taylor and John will be thrilled to hear your kind words. They are both incredibly dedicated to making grooming a positive and safe experience, and it’s wonderful to know their patience, expertise, and advice have been helpful for both you and Zeus.
We’re grateful for your trust in us to care for your “furbaby” and are always here to support you both. If there’s anything more we can do to make Zeus’s visits even better, don’t hesitate to reach out.
Looking forward to seeing you and Zeus again soon!
Warm regards,
The CityPets614 Team